Terms & Conditions

Effective Date: October 29, 2026

These Terms & Conditions govern the moving, delivery, labor-only, and junk removal services provided by Reddy Van Moving (“we,” “us,” or “our”), a locally owned and operated company serving Tampa Bay, Florida, including Tampa, Wesley Chapel, Land O’ Lakes, and surrounding communities.

By booking our services, you agree to the following terms.

Our Services

Reddy Van Moving specializes in small local moves, apartment-sized moves, furniture pickup and delivery, labor-only moving assistance, in-home furniture moving, and junk removal.

Our services are designed for smaller moves and deliveries. All jobs are subject to vehicle capacity, staffing availability, accessibility, and safety considerations.

We reserve the right to decline services that exceed our equipment capabilities or present unreasonable safety risks.

Quotes and Payment

We provide upfront pricing based on the information supplied when requesting a quote or booking a service.

Our moving packages include the services, labor, equipment, and time specified in the selected package.

If the scope of work changes, including additional items, unexpected access difficulties, additional stops, or time beyond the booked package, additional charges may apply. We will communicate any pricing changes and obtain your approval before proceeding.

Payment is due upon completion of service unless otherwise agreed in writing.

Accepted payment methods will be confirmed when booking.

Scheduling and Cancellations

We make every reasonable effort to arrive within the scheduled service window.

Arrival times may be affected by traffic, weather, previous appointments, or circumstances beyond our control. We will communicate significant delays whenever possible.

Customers should notify us as early as possible if they need to cancel or reschedule.

Any applicable cancellation fees, deposits, or rescheduling requirements will be disclosed at the time of booking.

Customer Responsibilities

To ensure an efficient and safe service, customers are responsible for:

• Providing accurate information about the items being moved or delivered.

• Disclosing stairs, elevators, long carrying distances, restricted parking, and other access limitations.

• Ensuring items are packed, secured, and ready for transportation unless packing services have been arranged.

• Identifying fragile, valuable, or previously damaged items before work begins.

• Providing safe and reasonable access to pickup and delivery locations.

• Obtaining necessary building permissions, elevator reservations, and parking arrangements.

Additional time or labor required because of undisclosed conditions may result in additional charges, subject to customer approval.

Care of Your Belongings

We take reasonable precautions to protect belongings during handling and transportation, including using moving blankets, straps, dollies, and other appropriate equipment.

Customers should notify our team of existing damage, fragile components, loose parts, or special handling requirements before service begins.

Certain furniture may require disassembly or reassembly for safe transportation. These services are provided when included in the agreed scope of work and when reasonably practical.

We are not responsible for damage caused solely by pre-existing defects, structural weaknesses, or inadequate customer packing, except where otherwise required by law.

Items We Cannot Move

For safety, legal, and operational reasons, we do not transport:

• Hazardous, flammable, explosive, or illegal materials.

• Firearms, ammunition, or other dangerous items.

• Live animals or perishable food.

• Cash, jewelry, important documents, or other irreplaceable valuables.

• Items that exceed our vehicle’s capacity or safe lifting capabilities.

• Items that cannot be safely transported or adequately secured.

We do not perform plumbing, gas, or electrical disconnections or installations.

We reserve the right to refuse any item that presents an unreasonable safety or property-damage risk.

Junk Removal

Junk removal pricing is based on the estimated volume, type of material, labor requirements, and accessibility.

Additional charges may apply for unexpected volume, unusually heavy materials, or disposal requirements, subject to customer approval.

We cannot accept hazardous waste or materials prohibited by applicable disposal facilities or regulations.

Customers confirm that they have the authority to authorize removal and disposal of the items identified for collection.

Service Time and Additional Charges

For fixed-price moving packages, the included service time and travel allowance are described in the package selected at booking.

If additional time is required, we will explain the applicable extension charges and request approval before continuing.

Any additional fees for services outside the agreed package will be communicated before the additional work is performed.

Damage Claims and Liability

Customers should inspect their belongings and property upon completion of service and report any visible damage as soon as reasonably possible.

Any claims will be reviewed based on the circumstances, available documentation, applicable agreements, and governing law.

Reddy Van Moving’s responsibility for loss or damage is subject to applicable federal and Florida laws, including any mandatory valuation, liability, or consumer-protection requirements.

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.

Weather and Unforeseen Circumstances

Services may be delayed, rescheduled, or interrupted due to severe weather, unsafe working conditions, vehicle breakdowns, road closures, or other circumstances beyond our reasonable control.

We will make reasonable efforts to communicate changes and arrange an alternative service time when necessary.

Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes in our services, business practices, or legal requirements.

The current version will be available on our website. Changes will not retroactively alter the terms of an existing booking unless agreed by the parties or required by law.

Contact Us

If you have questions about these Terms & Conditions or need assistance with a booking, please contact:

Reddy Van Moving

Serving Tampa Bay, Florida, including Tampa, Wesley Chapel, Land O’ Lakes, and surrounding communities.

Phone: (813) 422-3301

Website: www.reddyvan.com