Frequently asked questions answered in detail.

Looking for some quick answers to keep your move running smooth? Check out these common questions for additional help along the way.
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Licensed & insured. FLA : IM 3650

5.0* Average rating on all platforms combined

Licensed & insured. State of Florida

FAQ

We tried to put ourselves in your shoes and answer all of your questions in this section. Follow the link below to see the full list of frequently asked questions (and answers), or contact us using the buttons below.

Yes. Reddy Van Moving is fully insured and licensed with the US DOT and FL IM3650.

We do not offer unpacking services at this time. Unpacking can be a slow process since we basically have to ask where you would like each item to go as we unpack it. This can make the overall move much more expensive and relatively inefficient.

For this reason, we typically recommend customers unpack on their own unless they have lots of room in their budget. If you need unpacking assistance, we may be able to provide a solid recommendation.

We recommend you hire 2 professional movers with a van for your local home move.

At times there are awkwardly shaped, heavy and expensive items that makes it difficult to handle them.

There are chances of injuries if such items are managed single-handedly. It is impossible for one mover to lift heavy furniture like a dining table, TV cabinet etc. It is required to get the services of two professional movers as a best practice for a seamless move.

We have 16-foot cargo cube vans box which typically fit the equivalent of an 1200 square foot 2 bedroom apartment or small home. This of course depends on the individual but that is a relatively good rule of thumb.

The best way you can help on moving day is by making it clear what items are going, if anything is staying, where everything is going to, and just being prepared. We also recommend helping us by making sure any kids or pets are kept out of harm’s way!

For the most part, having non-professionals work alongside our movers can potentially slow things down and cost you more money in the long run.

If you absolutely want to help with the physical lifting that is okay but we ask that you stick to one-man items like boxes and misc. stuff. Due to liability concerns, we also require that all customers stay off the moving truck and not participate in lifting any two-man items. So, if you want to help with the heavy lifting, you can bring items to the truck but do not go inside the truck yourself. Just leave the items outside of the truck so we can handle making sure the item is protected and then placed appropriately in the truck ourselves.

Most dressers weren’t designed to be moved with the extra weight of clothes and other items, so for the safety and structural integrity of the item please remove all items from any drawers. Additionally, it is very important that any small misc. items are removed beforehand such as glasses, jewelry, etc. Furniture items will often need to be tilted on their side or even turned over in order to be moved safely and these small items can get lost within the dresser or fall out of the dresser.

Yes. Our movers will protect all non box-able items for you. This includes your TV, mirrors, dressers, mattress, lamps, etc. We use thick moving blankets, plastic wrap and cardboard to pad the items. The protection of items is included in all quotes at no additional cost.

Yes, we disassemble and reassemble all of your basic furniture at no additional cost. This includes basic beds (non storage), sofas, desk and tables with up to 8 screws or handling time shorter than 20 minutes. For more complex furniture there might be a handling fee applied, so make sure to inform your moving consultant about it upfront.

As required by the Department of Transportation, customer’s belongings will be covered with basic coverage of $0.60 cents per pound per damaged item.  We are fully insured and licensed with the US DOT and FLIM1659 dba Reddy Box Moving Inc.  If the customer would like to additionally protect their items our moving consultants will recommend a trusted third party insurance company where the policy can be easily obtained.  

Our guranteed low rates are just that.   Our rates don’t fluctuate or increase,   Same day or weekend moves won’t cost you extra with us. Our guaranteed low hourly rates stay that way all year, so you won’t see price hikes at the end of the month’s or during peak moving season.

We provide all inclusive transparent low rate quotes that are super easy to understand.  

 

The beauty of our low rate quote is knowing your total cost upfront and avoiding any surprises on the day of the move.

Call Out & Return Times – How it works?
All jobs include a travel time component charged to and from our Tampa base. Travel times are fixed to ensure that if we get stuck in good old Tampa traffic getting to or from your place, you won’t pay for that extra time. Travel times are included in the total of every estimate we generate.

An example:
You booked our local moving service at $110 per hour.
You are moving from your home in New Tampa to Wesley Chapel. The call out time to the New Tampa addresses is 15 minutes. The return time from Wesley Chapel addresses is also 15 minutes.
Moving of your items from one property to the next takes 2 hours. We then add on the travel times of 15 minutes call out and 15 minutes return. This brings us to a total time of 2 hrs and 30 mins. Therefore, your charge for this job will be 2.5 hrs x $110 = $275.00.

Preparation for the move is equally as important as the move day itself. Step #1 would be to provide detailed inventory to your moving consultant, #2 would be to declutter and donate/throw away items that you will not need to move, step #3 is to empty out all of your furniture & pack and seal your boxes (unless you ordered the full packing service). 

Make sure to check out our moving tips in the Reddy Van Moving Blog section of our website.  

 

Yes – we work seven days a week, as well as on all national holidays. We have you covered 365 days a year.

As in many service industries, the recommended gratuity for a job well done is 15-20% of the move price (amount is then equally split between all movers). Of course, the customer is always encouraged to tip their movers any amount that they find appropriate based on crews’ overall performance. 

As in many service industries, the recommended gratuity for a job well done is 15-20% of the move price (amount is then equally split between all movers). Of course, the customer is always encouraged to tip their movers any amount that they find appropriate based on crews’ overall performance. 

We do not expect our customers to secure the parking spot for our trucks, however if you are able to secure one that would be greatly appreciated as it will help the move go faster and smoother.

Delivery services are provided on weekends , Saturday and Sunday, from 8am to 5pm.  Delivery services include – 1 drop-off and 1 pickup for the full order at $25/trip within a 35-mile radius of our warehouse address at 26504 Wesley Chapel Blvd, Lutz FL, 33559.  If the delivery service is outside of our main operating zone, then there is a small fee added to cover the additional cost of gas & time.  We can accommodate deliveries to within a 50-mile maximum radius of our warehouse address. 

If customer is not available on scheduled delivery drop off or pickup date and time, they will be assessed an additional charge of $25 per trip.  Please Contact Us via email or call us to schedule your delivery service.  We request that you provide us 48 hours notice prior to making your delivery service appointment.

We will contact you prior to ensure someone will be at the delivery or pickup address to accept equipment.  At drop off or pick up, we ask for a signature confirming all equipment has been received or returned as ordered. appointment.

YES.  You can trust we clean each piece of equipment by hand with disinfectant prior to reusing.  Moving may be messy but we’re not.

Accidents happen.  You must agree to the Reddy Van Moving, LLC Rental Agreement of renting our equipment.  Our equipment is sturdy but if something is damaged then you will be charged replacement cost for the item.

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We're revolutionizing moving.

Reddy Van Moving is not your typical moving company; we go above and beyond to offer you the greatest experience possible. We know moving can be stressful, and we want to remove as much of that worry as possible. Our team of movers are committed to giving the best possible customer service, and you will not be dissatisfied.

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Following the relocation, you will score your level of satisfaction on a scale of 1-5. The more satisfied you are with our moving services, the more money our employees earn with us.

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